![]() Their little scanner is really just a rebranded PlusTek OpticSlim M12. ![]() They are in the crappy software business. See folks, a company like NeatTech isn't in the hardware business. I'm glad I never gave you money and I'll make sure I never do. This type of practice opens up a door that I'd rather we not go down (charging for drivers). I wonder if the good folks at Redmond have anything to sayĪbout this. Nor does it say anything about having to buy drivers for maintain compatibility. Paid and simply want to use their product without being ripped off.Īlso, reading through my book of goodies, it doesn't say anything about not working in future versions of windows. And when I do, I'm going to post it here for these people who have already I bet I can do it without violating your terms of service too. What a horrible horrible business practice.īut here's the thing, Mike: I'm willing to bet I can get this working without your expensive drivers and bloated software. Wonderfully enough, I found this thread and am I glad I did. I just found a few of your products lying around our office and thought i'd use them to get myself organized. I, however, am moving in another direction. In short, I hope the business model you folks have come up with is working for you. I downloaded another $2.99 app and enter the receipt info as I'm walking through the parking lot. The receipt software? I can do without it. Just so you know, I too have calculated that I can EASILY digitizeīusiness cards with my iPhone with a $5.99 app, and I can make. I suppose the hacks in Marketing have calculated that this way of doing business will alienate some of your faithful customers, but in the end, the quarterly P&L will look fabulous. What really kills me is that I purchased the neat receipts scanner when it was $249 (not the current $199)- and my reward for supporting your product as an early adopter is to be shaken down for another $30 so it will merely connect with a newer version That is a unique business model, and I'm quite shocked at the hubris of your marketing department. Landis, that I am unaware of ANY other company that sells a hardware device and will not update drivers unless the customer pays. ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.I gotta say, Mr. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. ![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. ![]()
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